# Waterpark ticketing and lockers for UK parks > Waterpark ticketing and lockers for UK parks: timed sessions with capacity, QR check-in, sealed charging lockers on revenue share and poolside food kiosks. Canonical page: https://venueora.com/industries/waterparks VenueOra covers waterpark ticketing and lockers from one platform: timed sessions with their own capacity and buffer time, QR check-in at the gate, and sealed charging lockers that LockVault funds and runs on VenueOra Locker Management. One guest record carries the visit. ## A day at your venue 1. A session booked for the afternoon: The guest books a timed session from the branded checkout. Each session has its own capacity and a buffer before and after for the changing rooms, so the pool never takes more than the lifeguard plan allows. 2. Scanned in at the gate: Staff scan the QR code and the ticket is marked used; a second scan is rejected. Where the park uses RFID wristbands, the kiosk pairs the wristband to the ticket, and live capacity shows the session filling. 3. Clothes into a sealed locker: LockVault lockers have sealed doors rated for splash zones, an electromagnetic latch and a reinforced steel door. The locker is assigned to the ticket in VenueOra Locker Management and opens by NFC tag or an emailed PIN. 4. Lunch without a wet wallet: Self-ordering kiosks supplied and installed by Posso, our hardware and installation partner, take the order poolside and send it to the kitchen display. VenueOra provides the payment processing on the Posso platform. 5. Reports at closing time: Session reports show each session against its capacity, the sales and VAT reports cover every ticket type, and locker usage analytics show which bank filled first. A campaign to today’s ticket buyers goes out before the school holidays. ## What the venue runs on - Sessions with capacity and buffer time (Timed entry, https://venueora.com/timed-entry-ticketing): Waterparks sell time, not just entry. Sessions on a calendar carry their own capacity and buffer time before and after, matching bookings to lifeguard cover and changing-room space, and staff move a booking between sessions from the order. - QR check-in that rejects reuse (Ticket scanning, https://venueora.com/ticket-scanning): Staff scan the QR code and a used ticket is rejected. Reception mode finds a guest by name, order or ticket when a phone is in a locker, and the kiosk scans RFID where the park uses wristbands. - Sealed lockers that charge phones (Smart lockers, https://venueora.com/smart-lockers): Sealed doors rated for splash zones, an electromagnetic latch and a reinforced steel door, in four sizes with USB-C, USB-A and Qi charging variants. LockVault funds and runs them and the park receives a share of rental revenue. - Poolside self-ordering kiosks (Self-ordering kiosks, https://venueora.com/self-ordering-kiosks): Kiosks take orders where the guests are, in swimwear and in a hurry, and send them to a kitchen display. Posso supplies, installs and supports the hardware and VenueOra provides the payment processing on its platform. - Payments, refunds and payouts (Payments, https://venueora.com/payments): Apple Pay, Google Pay and card at checkout, discount codes for off-peak sessions, refunds and reissued tickets from the order, and payouts after merchant verification. Reports cover sales, VAT, year-on-year comparison and daily capacity. ## Outcomes - Sessions sell to the cap: Capacity per session lets you sell every safe space without a queue at the door, and live capacity shows operations how full each session is before the next one opens. - Lockers that earn, not cost: LockVault funds, installs, powers, runs, maintains and insures the lockers at no upfront cost and no operating cost. You provide floor space and footfall and receive a share of rental revenue, with an itemised statement each month. - One record per guest: The session, the pool rules signed before the ticket is used, the locker assignment and every message sit on one guest record, so a campaign for the summer holidays goes to the families who came at Easter. ## Wet hands, no pockets, one ticket A waterpark guest has nowhere to carry a wallet, a phone or a locker key. The ticket scanned at the gate has to be the locker key too, and the locker has to survive the splash zone. VenueOra and LockVault were built for exactly that visit. - Built for the splash zone: LockVault doors are sealed and rated for splash zones, with an electromagnetic latch and a reinforced steel door. Lockers are monitored 24/7 from a remote operations dashboard, and LockVault handles maintenance and refunds. - Hire in under 30 seconds: Guests hire at a touchscreen kiosk by tapping a card, or pre-book by phone and scan a QR code on arrival. Cards, Apple Pay and Google Pay are accepted, with optional integration to cashless wristbands and the VenueOra ticketing record. - Card data stays off site: Card payments at the gate, the kiosk and the locker run through a PCI DSS Level 1 acquiring partner. Card data never touches your tills, kiosks or lockers. ## Facts - Under 30 seconds: to hire a locker at the kiosk - 24 to 240: lockers per fitted bank - 99.9%: locker uptime service level - 24/7: remote monitoring by LockVault ## Questions Q: Can one platform cover waterpark ticketing and lockers? A: Yes. VenueOra sells timed sessions with their own capacity and buffer time, and LockVault, our smart-locker service, supplies and runs the lockers on VenueOra Locker Management. A locker can be assigned to the guest’s ticket and opened by NFC tag or an emailed PIN, and locker usage analytics sit in the same dashboard as session reports. You deal with one group for the ticket, the payment and the locker rather than three suppliers. Q: Are the lockers suitable for a wet changing area? A: Yes. LockVault lockers have sealed doors rated for splash zones, an electromagnetic latch and a reinforced steel door. They come in four sizes from mini to large, with charging variants that carry USB-C, USB-A and Qi wireless pads for phones. Fitted banks run from 24 to 240 lockers. LockVault monitors them 24/7 from a remote operations dashboard and handles maintenance, software updates, refunds and insurance. Q: How do guests pay for and open a locker? A: They tap a card at the touchscreen kiosk and the hire takes under 30 seconds, or they pre-book by phone and scan a QR code on arrival. Cards, Apple Pay and Google Pay are accepted. On VenueOra Locker Management a locker can also be assigned to a ticket, member or event from the door or kiosk and opened by NFC tag or a PIN emailed to the guest, and staff can release it or open it in an emergency from the dashboard. Q: What does the waterpark earn from the lockers? A: A share of rental revenue, with no upfront cost and no operating cost. LockVault funds, installs, powers, connects, runs and maintains the lockers; you provide floor space and footfall. An itemised statement arrives on the 1st of each month with payout by the 15th. Lockers start with a consultation and a site review, and LockVault comes back with a proposal within 48 hours. The final split and forecast come from a site survey. Q: How do timed sessions work for a pool with a safe capacity? A: You create sessions on a calendar and give each its capacity and a buffer before and after, and the checkout closes a session when it fills. Live capacity updates as tickets sell and as guests check in, so duty managers can see the pool against the lifeguard plan. Tickets arrive by email and in Apple Wallet or Google Wallet with a QR code, the gate rejects a used ticket, and the daily capacity report shows every session against its cap. ## Related pages - Timed entry: https://venueora.com/timed-entry-ticketing - Ticket scanning: https://venueora.com/ticket-scanning - Smart lockers: https://venueora.com/smart-lockers - Self-ordering kiosks: https://venueora.com/self-ordering-kiosks - Payments: https://venueora.com/payments - Timed entry ticketing: capacity and time slots: https://venueora.com/guides/timed-entry-ticketing-capacity-and-time-slots - Charging lockers or power bank hire for venues: https://venueora.com/guides/charging-lockers-vs-power-bank-hire - Pricing: https://venueora.com/pricing Book a demo: https://venueora.com/pricing#request