Timed entry sold by session, to a capacity you set

Timed entry sells admission for a session rather than for the whole day, with a capacity on each session so arrivals are spread and sales stop at the number you planned for. On VenueOra, sessions sit on a calendar with buffer time before and after, bookings use the same order record as ticket sales, and venues that hire kit such as skates attach it to the same order. It is already live for ice rinks.

Each session on the calendar has a start, an end and its own capacity, and you set buffer time before and after it. The buffer is the gap for clearing the ice, resetting the room or getting one group out before the next comes in, and it is part of the session rather than a note in a diary. Daily capacity and session reports show how each session filled against the number you set.

You move the booking. From the order, staff change the session on the whole booking or on individual tickets within it, so a family that arrives late can join the next session with space and the rest of their party can stay where they were. Your own admission terms decide whether a late arrival is moved, and the refund and cancellation tools on the same order cover the cases where they are not.

Yes. Asset hire is built in for venues that sell time and kit. You create asset categories by size and type, tag individual items with QR or NFC, and group them into bundles such as a pair of skates. A reservation links the bundle to the ticket, the basket or a locker session. On site, the skate-hire kiosk scans the ticket, takes a size and allocates a pair into a locker. Scan any tag to see who has it and whether it is already out.

Yes. Sessions, capacity and buffer time are not specific to ice. A soft play centre selling fixed sessions through the day, a museum running hourly entry and a rink running public skating all set up sessions on the same calendar and sell them through the same branded checkout. Ice rinks are where it is already live, because they also hire kit and use lockers; a venue without kit does not use asset hire.

The same two plans as the rest of VenueOra, plus bespoke. The Free plan has no monthly fee and charges £1.50 per ticket sold; the Venue plan is £150 a month and 80p per ticket sold. Sessions, bookings and asset hire are part of the platform rather than a separate product, and you set your own session and hire prices. Groups, multi-venue operators and high volumes are priced on request through the request form on the pricing page.