Festivals
Festival tickets, QR gates, bars and lockers from one platform
One platform covers festival ticketing and cashless payments for UK festivals: ticket tiers that close when they sell out, QR check-in at the gate, bar tills from Posso, container lockers from LockVault and ID checks on the attendee phone before the gate.
A day at your venue
What happens, in order
- 01
The attendee buys on their phone
Day and weekend tickets are ticket types on one event, each with its own price and capacity, so a tier closes when it is gone. The attendee pays as a guest and the ticket lands in Apple or Google Wallet.
- 02
Age checked before the journey
Where bars are licensed, the attendee can verify their age on their own phone at purchase. VenueGo, a verification platform designed for venues, captures face, document and a photo holding the document, and returns approved, declined or needs review.
- 03
QR scanned at the gate
Gate staff scan the QR code and the ticket is marked used; a second scan of the same ticket is rejected. Live capacity and sales on the event show arrivals as they happen, and a VenueOra kiosk sells walk-up tickets.
- 04
Bars take contactless and PIN
Bar tills and card machines are supplied, installed and supported by Posso, our hardware and installation partner. VenueOra provides the payment processing on the Posso platform, and card data never touches the tills.
- 05
Phone and bag into a locker
LockVault, our smart-locker service, places 180-locker container hubs on site that run within hours on solar and Starlink. Attendees hire in under 30 seconds by tapping a card or scanning a pre-booked QR code.
- 06
The weekend closes in the reports
Sales, VAT and year-on-year reports cover every ticket type, and the incident and refusal log holds what happened at the gate. A campaign to this year’s ticket buyers goes out when next year’s tickets are published.
The stack
What the venue runs on
-
01
TicketingFestival ticketing with live capacity
Tiers, day tickets and weekend tickets are ticket types with their own capacity on one event. Discount codes with campaign URLs track each promoter, and scheduled publishing releases the next tier at the time you set.
-
QR check-in that rejects reuse
Gate staff scan the QR code on the wallet pass or the downloaded ticket. A ticket that has already been used is rejected. Reception mode finds a ticket by name, order or ticket number when a phone has died.
-
Challenge 25 before arrival
VenueGo checks a UK, Irish or US passport or driving licence on the attendee’s own phone when they buy. Under-age declines are never retried into a pass, and images are deleted after 30 days unless a review is open.
-
Container lockers that arrive by lorry
Container hubs of up to 180 lockers arrive on a lorry and run within hours, self-powered by solar roof and battery and connected by Starlink. Charging variants carry USB-C, USB-A and Qi pads. You receive a share of rental revenue.
-
Bar tills built for queues
Posso supplies, installs, trains on and supports the bar tills, card machines and any kitchen display for food traders. VenueOra provides the payment processing on the Posso platform, so card data goes to a PCI DSS Level 1 acquiring partner.
-
06
PaymentsPayments and payouts for the event
Apple Pay, Google Pay and card at checkout, refunds and cancelled tickets from the order, and payouts to your bank once merchant verification is complete. Sales and VAT reports close the weekend without a spreadsheet.
The dashboard
Every ticket tier, with capacity
The events page shows each event with its start time, a capacity bar and sales per ticket type, so you can see which tiers are selling and which are close to full before the gates open.
Screens show a live venue. Personal and venue details are blurred.
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A VenueOra kiosk welcome screen where guests choose their session -
The kiosk prints a locker pass once the skates are allocated
Outcomes
What changes for your venue
01
One record per attendee
The ticket, the check-in, the age check result and the locker assignment sit on one attendee record, so you know who came, when they arrived and how to reach them when next year goes on sale.
02
Fewer suppliers to chase
Ticketing, gate scanning, bar tills, lockers and age checks come from VenueOra and its partners with UK-based support, so a problem on Saturday night does not mean five phone calls.
03
Lockers that pay you
LockVault funds, installs, powers, runs and insures the lockers and sends an itemised statement on the 1st of each month. You provide the pitch and the footfall and receive a share of rental revenue.
Why one platform
Tickets, gates, bars, lockers and ID checks from one platform
A typical festival runs a ticket agent, a bar ePOS company, a locker hire firm and a door team checking ID by eye. VenueOra and its partners cover all four, and the ticket, the gate scan and the locker share one attendee record.
Born at festivals
LockVault started inside VenueOra at festivals. After two seasons of trial deployments with paying customers and repeat bookings, it became a service in its own right, and festivals remain its home ground.
No mains, no Wi-Fi needed
Container hubs carry a solar roof, an on-board battery and a Starlink link, so most sites need no mains power or Wi-Fi from the venue. LockVault monitors every hub 24/7 from a remote operations dashboard.
Support and refunds handled
LockVault handles support, refunds, maintenance, software updates and insurance for the lockers, with a 99.9% uptime service level and capacity for 5,000+ rental cycles a day per container.
Card data stays off site
Card payments at the gate, the bar and the locker run through a PCI DSS Level 1 acquiring partner. Card data never touches your tills, kiosks or lockers, and never sits on a laptop in the production office.
- lockers per container hub
- 180
- rental cycles a day per container
- 5,000+
- locker uptime service level
- 99.9%
- from enquiry to locker proposal
- 48 hours
FAQ
Questions venues ask
Can VenueOra handle festival ticketing and cashless payments together?
Yes. VenueOra sells the tickets and takes the payment online by Apple Pay, Google Pay and card, and a VenueOra kiosk on site sells walk-up tickets and takes card-present payments. Bar tills and card machines come from Posso, our hardware and installation partner, with VenueOra providing the payment processing on the Posso platform. Ticket sales, VAT and year-on-year reports live in VenueOra; bar takings report from the Posso tills.
How do the festival lockers get to a greenfield site?
They arrive on a lorry as shipping-container hubs of up to 180 lockers and run within hours. Each hub is self-powered by a solar roof and on-board battery and connects over Starlink, so most sites need no mains power or Wi-Fi from the venue. LockVault, our smart-locker service, funds, installs, powers and runs them. Fitted banks of 24 to 240 lockers suit permanent sites and arena shows.
What does the festival earn from the lockers?
A share of rental revenue, with no upfront cost and no operating cost to the festival. LockVault funds, installs, powers, connects, runs and maintains the lockers; you provide the pitch and the footfall. You receive an itemised statement on the 1st of each month and payment by the 15th. Lockers start with a consultation and a site review, and LockVault comes back with a proposal within 48 hours. The final split and forecast come from a site survey.
How does Challenge 25 work before attendees arrive?
Attendees verify their age on their own phone when they buy a ticket or sign up. VenueGo captures their face, then the document, then a photo holding the document, and returns approved, declined or needs review. It accepts UK, Irish and US passports and driving licences. A session lasts 24 hours with three attempts, under-age declines are never retried into a pass, and images are deleted after 30 days unless a review is open.
Does a clear age check prove the ID is genuine?
No. VenueGo reads the document in the camera. It does not look up DVLA, the passport office, or any other government database, and it does not read a passport chip. A clear result is not proof a document is genuine. It does not replace a premises licence, a challenge at the bar, or legal advice. Treat it as one layer alongside your bar staff and your licensing conditions.
Who installs and supports the bar ePOS and card machines?
Posso, our hardware and installation partner, supplies, installs, trains on and supports the ePOS tills, kitchen display systems and card machines, with UK-based support. VenueOra provides the payment processing on the Posso platform. Bar sales are reported by the Posso tills; VenueOra reports cover ticket sales, VAT and year-on-year comparison. Card data goes to a PCI DSS Level 1 acquiring partner and never touches your tills, kiosks or lockers.
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ReadSee VenueOra on your own venue
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